There are a number of costs that we collect and pay on your behalf.  We refers to these fees as ‘Pass-through fees”, as they are collected and paid out on your behalf. Below is a list of these fees, along with a brief description of each:

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Cleaning Fees:  Cleaning fees include the cost to clean and inspect your property after each and every turnover.  These fees also include the cost to launder linens.

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DTCM Tourism Fee:  Dubai Tourism & Commerce Marketing (DTCM) charges a fee per night, and per bedroom.  The schedule of fees can be found in our Management Agreement, if your interested.  These fees are paid for by the guest, and ‘passed-through’ to DTCM in the form of a monthly payment.

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VAT:  VAT is also levied on every reservation and is paid for by each guest.  VAT is also ‘passed-through’ to the UAE Federal Tax Authority (FTA) on your behalf.  In most cases, you’ll have no obligation to register with the FTA.  However, we do recommend you consult a certified VAT expert if you have any questions or concerns.

Annual DTCM Unit Permit Fees: In order to register your property with DTCM, there is an Annual Unit Permit fee.  This fee is paid for by the owner / investor once / year. The fee is minimal, these fees can be found in our Management Agreement, if your interested. While the Fee is paid for by the owner / investor, the administrative parperwork will be completed by us.

Repairs & Maintenance, Pool and Gardening Fees: We have an in-house team that is able to fix free of charge minor issues around the property. For major issues; we do work with leading maintenance companies,  In instances where larger maintenance issues arise, we’ll do everything in our power to notify you of any job that exceed 500AED.  In an emergency, we may be forced to take proactive action, but we’ll always try and contact you first.  

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Utilities: Unlike long term tenancy agreements, in short term rentals the Owner is responsible for paying DEWA, Cooling (if applicable) and Du / Etisalat.  The owner would be responsible for ‘connecting’ these services, but we’re happy to help facilitate as we’re very familiar with the process.  We are also happy to pay for these bills on your behalf and deduct it from your monthly payout.  All Bill Payments will be concisely detailed in your monthly statement.